/* ── Backend / Dashboard styles ───────────────────────────────────────────── */

/* Dash Header */
.dash-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 14px 24px;
  border-bottom: 1px solid var(--border);
  background: var(--navy-card);
  flex-shrink: 0;
}
.dash-title    { font-size: 16px; font-weight: 700; }
.dash-subtitle { font-size: 12px; color: var(--muted); }
.week-label    { font-size: 13px; color: var(--text); font-weight: 600; white-space: nowrap; }

/* Stats bar */
.stats-bar {
  display: flex;
  gap: 1px;
  background: var(--border);
  border-bottom: 1px solid var(--border);
  flex-shrink: 0;
}
.stat-card {
  flex: 1;
  background: var(--navy-card);
  padding: 14px 20px;
  text-align: center;
}
.stat-value { font-size: 24px; font-weight: 700; color: var(--text); }
.stat-label { font-size: 11px; color: var(--muted); text-transform: uppercase; letter-spacing: 1px; margin-top: 2px; }

/* Dash body */
.dash-body {
  flex: 1;
  display: flex;
  overflow: hidden;
  min-height: 0;
}

/* Calendar panel */
.calendar-panel {
  flex: 1;
  overflow-y: auto;
  padding: 20px;
  min-width: 0;
}
.calendar-panel::-webkit-scrollbar { width: 6px; }
.calendar-panel::-webkit-scrollbar-thumb { background: var(--border); border-radius: 3px; }

.calendar-grid {
  display: grid;
  grid-template-columns: repeat(5, 1fr);
  gap: 12px;
  min-height: 100%;
}

.cal-day {
  background: var(--navy-card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  overflow: hidden;
  min-height: 200px;
}
.cal-day.today {
  border-color: var(--accent);
  box-shadow: 0 0 0 1px var(--accent);
}

.cal-day-header {
  padding: 10px 14px;
  border-bottom: 1px solid var(--border);
  display: flex;
  align-items: baseline;
  gap: 8px;
}
.cal-day-name  { font-size: 11px; text-transform: uppercase; letter-spacing: 1px; color: var(--muted); font-weight: 600; }
.cal-day-num   { font-size: 18px; font-weight: 700; color: var(--text); }
.cal-today-badge {
  font-size: 9px;
  background: var(--accent);
  color: #fff;
  padding: 2px 6px;
  border-radius: 10px;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  font-weight: 600;
}

.cal-appts { padding: 8px; display: flex; flex-direction: column; gap: 6px; }

.cal-appt {
  padding: 8px 10px;
  border-radius: var(--radius-sm);
  border-left: 3px solid;
  cursor: default;
  transition: transform var(--transition);
  position: relative;
}
.cal-appt:hover { transform: translateX(2px); }

.cal-appt.confirmed { background: rgba(59,130,246,0.1); border-color: var(--accent); }
.cal-appt.pending   { background: rgba(245,158,11,0.1); border-color: var(--gold); }
.cal-appt.live      { background: rgba(34,197,94,0.12); border-color: var(--success); }

.cal-appt-time { font-size: 10px; color: var(--muted); font-weight: 600; letter-spacing: 0.5px; }
.cal-appt-name { font-size: 12px; font-weight: 700; color: var(--text); margin: 2px 0 1px; }
.cal-appt-type { font-size: 11px; color: var(--muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }

.cal-live-dot {
  position: absolute;
  top: 6px;
  right: 8px;
  width: 6px;
  height: 6px;
  background: var(--success);
  border-radius: 50%;
  animation: live-pulse 2s infinite;
}
@keyframes live-pulse {
  0%,100% { opacity: 1; transform: scale(1); }
  50%      { opacity: 0.4; transform: scale(1.4); }
}

.cal-empty { padding: 16px 10px; color: var(--muted); font-size: 12px; text-align: center; }

/* Ops panel */
.ops-panel {
  width: 380px;
  min-width: 380px;
  border-left: 1px solid var(--border);
  display: flex;
  flex-direction: column;
  background: var(--navy-card);
  overflow: hidden;
}

.ops-header {
  padding: 16px 20px;
  border-bottom: 1px solid var(--border);
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-shrink: 0;
}
.ops-agent-info { display: flex; align-items: center; gap: 12px; }
.ops-avatar { font-size: 28px; }
.ops-name   { font-size: 15px; font-weight: 700; }
.ops-role   { font-size: 11px; color: var(--muted); text-transform: uppercase; letter-spacing: 1px; }

.ops-messages {
  flex: 1;
  overflow-y: auto;
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 12px;
}
.ops-messages::-webkit-scrollbar { width: 4px; }
.ops-messages::-webkit-scrollbar-thumb { background: var(--border); border-radius: 2px; }

/* Ops messages use same .msg styles but slightly smaller */
.ops-messages .msg { max-width: 90%; }
.ops-messages .msg-bubble { font-size: 13px; }

/* Markdown-like formatting in ops messages */
.ops-messages .msg-bubble strong { color: var(--text); font-weight: 700; }
.ops-messages .msg-bubble em     { color: var(--muted); font-style: italic; }

.ops-input-wrap {
  padding: 12px 16px 16px;
  border-top: 1px solid var(--border);
  display: flex;
  gap: 8px;
  align-items: flex-end;
  flex-shrink: 0;
}
.ops-input-wrap .chat-input { font-size: 13px; }
.ops-input-wrap .btn-send   { font-size: 13px; padding: 10px 16px; }

/* ── Appointment Modal ────────────────────────────────────────────────────── */
.modal-overlay {
  position: fixed;
  inset: 0;
  background: rgba(0,0,0,0.6);
  backdrop-filter: blur(4px);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 1000;
  padding: 20px;
}
.modal-overlay.hidden { display: none; }

.modal {
  background: var(--navy-card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  width: 100%;
  max-width: 480px;
  box-shadow: 0 24px 64px rgba(0,0,0,0.6);
  overflow: hidden;
}

.modal-header {
  padding: 20px 24px;
  border-bottom: 1px solid var(--border);
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
}
.modal-title { font-size: 16px; font-weight: 700; }
.modal-meta  { font-size: 12px; color: var(--muted); margin-top: 3px; }
.modal-close {
  background: none;
  border: none;
  color: var(--muted);
  font-size: 20px;
  cursor: pointer;
  padding: 0 4px;
  line-height: 1;
  flex-shrink: 0;
}
.modal-close:hover { color: var(--text); }

.modal-body { padding: 20px 24px; display: flex; flex-direction: column; gap: 14px; }

.modal-field label {
  display: block;
  font-size: 10px;
  text-transform: uppercase;
  letter-spacing: 1px;
  color: var(--muted);
  font-weight: 600;
  margin-bottom: 4px;
}
.modal-field .field-val {
  font-size: 14px;
  color: var(--text);
}

.modal-badge {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 11px;
  padding: 3px 10px;
  border-radius: 20px;
  font-weight: 600;
}
.badge-live     { background: rgba(34,197,94,0.15);  border: 1px solid var(--success); color: var(--success); }
.badge-confirmed{ background: rgba(59,130,246,0.12); border: 1px solid var(--accent);  color: var(--accent); }
.badge-pending  { background: rgba(245,158,11,0.12); border: 1px solid var(--gold);    color: var(--gold); }

.modal-divider { border: none; border-top: 1px solid var(--border); margin: 4px 0; }

.modal-reschedule { padding: 0 24px 20px; }
.reschedule-toggle {
  background: none;
  border: 1px dashed var(--border);
  color: var(--muted);
  width: 100%;
  padding: 10px;
  border-radius: var(--radius-sm);
  cursor: pointer;
  font-size: 13px;
  transition: all var(--transition);
  text-align: center;
}
.reschedule-toggle:hover { border-color: var(--accent); color: var(--accent); }

.reschedule-form { display: none; flex-direction: column; gap: 12px; }
.reschedule-form.open { display: flex; }

.reschedule-form label {
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 1px;
  color: var(--muted);
  font-weight: 600;
  display: block;
  margin-bottom: 5px;
}
.reschedule-form input {
  width: 100%;
  background: var(--navy);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  color: var(--text);
  padding: 10px 12px;
  font-size: 14px;
  outline: none;
  font-family: inherit;
}
.reschedule-form input:focus { border-color: var(--accent); }

.reschedule-row { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }

.btn-reschedule {
  background: var(--accent);
  border: none;
  color: #fff;
  padding: 11px;
  border-radius: var(--radius-sm);
  font-size: 14px;
  font-weight: 600;
  cursor: pointer;
  transition: background var(--transition);
  width: 100%;
}
.btn-reschedule:hover    { background: var(--accent-glow); }
.btn-reschedule:disabled { opacity: 0.5; cursor: not-allowed; }

.reschedule-status {
  font-size: 12px;
  text-align: center;
  min-height: 16px;
  color: var(--success);
}

/* ── Time Picker ─────────────────────────────────────────────────────────── */
.time-picker {
  display: flex;
  align-items: center;
  gap: 4px;
  background: var(--navy);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 6px 10px;
  transition: border-color var(--transition);
}
.time-picker:focus-within { border-color: var(--accent); }

.time-select {
  background: transparent;
  border: none;
  color: var(--text);
  font-size: 14px;
  font-family: inherit;
  outline: none;
  cursor: pointer;
  padding: 2px 0;
  -webkit-appearance: none;
  appearance: none;
  text-align: center;
  width: 36px;
}
.time-select option { background: var(--navy-card); color: var(--text); }

.time-colon {
  color: var(--text);
  font-size: 15px;
  font-weight: 700;
  line-height: 1;
  margin: 0 1px;
}

.ampm-toggle {
  display: flex;
  margin-left: 6px;
  border: 1px solid var(--border);
  border-radius: 6px;
  overflow: hidden;
}
.ampm-btn {
  background: transparent;
  border: none;
  color: var(--muted);
  font-size: 11px;
  font-weight: 700;
  padding: 4px 8px;
  cursor: pointer;
  letter-spacing: 0.5px;
  transition: background var(--transition), color var(--transition);
}
.ampm-btn.active {
  background: var(--accent);
  color: #fff;
}
.ampm-btn:not(.active):hover {
  background: var(--navy-light);
  color: var(--text);
}

/* ── Tabs ─────────────────────────────────────────────────────────────────── */
.dash-tabs {
  display: flex;
  gap: 0;
  border-bottom: 1px solid var(--border);
  background: var(--navy-card);
  flex-shrink: 0;
}
.dash-tab {
  background: none;
  border: none;
  border-bottom: 2px solid transparent;
  color: var(--muted);
  padding: 12px 24px;
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
  transition: color var(--transition), border-color var(--transition);
  letter-spacing: 0.3px;
}
.dash-tab:hover { color: var(--text); }
.dash-tab.active { color: var(--text); border-bottom-color: var(--accent); }

/* ── Documents Panel ─────────────────────────────────────────────────────── */
.docs-panel {
  flex: 1;
  display: flex;
  flex-direction: column;
  overflow: hidden;
  padding: 20px;
  gap: 16px;
}
.docs-panel.hidden { display: none; }

.docs-toolbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
}
.docs-count { font-size: 13px; color: var(--muted); }

.docs-table-wrap {
  flex: 1;
  overflow-y: auto;
  border: 1px solid var(--border);
  border-radius: var(--radius);
}
.docs-table-wrap::-webkit-scrollbar { width: 6px; }
.docs-table-wrap::-webkit-scrollbar-thumb { background: var(--border); border-radius: 3px; }

.docs-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 13px;
}
.docs-table thead th {
  background: var(--navy-card);
  padding: 10px 16px;
  text-align: left;
  font-size: 10px;
  text-transform: uppercase;
  letter-spacing: 1px;
  color: var(--muted);
  font-weight: 600;
  border-bottom: 1px solid var(--border);
  position: sticky;
  top: 0;
}
.docs-table tbody tr {
  border-bottom: 1px solid var(--border);
  transition: background var(--transition);
}
.docs-table tbody tr:hover { background: var(--navy-card); }
.docs-table tbody tr:last-child { border-bottom: none; }
.docs-table td {
  padding: 12px 16px;
  color: var(--text);
  vertical-align: middle;
}

.doc-icon   { font-size: 18px; margin-right: 8px; }
.doc-name   { font-weight: 600; }
.doc-email  { font-size: 11px; color: var(--muted); margin-top: 2px; }
.doc-size   { color: var(--muted); }
.doc-date   { color: var(--muted); white-space: nowrap; }

.btn-download {
  background: none;
  border: 1px solid var(--border);
  color: var(--muted);
  padding: 6px 12px;
  border-radius: var(--radius-sm);
  cursor: pointer;
  font-size: 12px;
  white-space: nowrap;
  transition: all var(--transition);
  text-decoration: none;
  display: inline-block;
}
.btn-download:hover { border-color: var(--accent); color: var(--accent); }

.docs-empty {
  text-align: center;
  padding: 48px 20px;
  color: var(--muted);
  font-size: 14px;
}